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ASPwebhosting.Net
The Best Choice for ASP.NET Web Hosting
If
you want to stand out in a crowd, you have to be
different. There are many aspects of our business model
that separate us from the crowd, however, we have
selected a few areas that we think will be most
important to you and described them below. |
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- Genuine Uptime Guarantee.
That's right, you read it correctly! We know,
it's a bold statement, however, this is the
single most important aspect of
ASPwebhosting.Net that puts us light years ahead
of the competition! Today, all hosting providers
are offering a 99.9% uptime guarantee or better.
So, why is ASPwebhosting.Net different?
Let's start with the SLA. ASPwebhosting.Net
offers the only maintenance window free SLA in
the industry. What does this mean to you? Let's
do some quick math. Competitor A offers a 99.9%
uptime guarantee. There are 525,600 minutes
(8,760/hrs) in a year, with 99.9% uptime, they
should provide you fault free service for
525,074.4 minutes (8,751.24/hrs) of the year,
leaving only 525.6 minutes (8.76/hrs) of maximum
downtime. That's a lot of downtime!
Now, let's
investigate their SLA. The SLA states that their
uptime guarantee is only available outside of
their defined maintenance window! What? More
down time? We're kidding, right? Seriously, we
are not. READ THE SLA!
Let's look at two
examples, a two hour and a four hour weekly
maintenance window, and see what that does to
your uptime. A two hour maintenance window every
week is an additional 6,240 minutes (104/hrs) of
down time and a four hour maintenance window is
a whopping 12,480 minutes (204/hrs) of
additional downtime, PLUS the 8.76 hours
excluded from their original guarantee! That's
an unreasonable 13,005.6 minutes (216.76/hrs) of
downtime during which they have no
obligation to provide you service. After
applying the maintenance windows, your uptime
with two hours per week of maintenance is only 98.7% and a
record low of 97.5% with a four hour maintenance
window. We don't know about you, but we think
that's despicable.
READ YOUR SLA!
Then read ours, breathe a sigh of relief and
smile! Oh yeah, don't forget to sign up too!
- Performance
Beyond Expectation.
What more can we
say...this is our slogan! We're so confident
that you can't find a faster, more reliable
ASP.NET hosting service upon which to host your
ASP.NET application, we guarantee it.
Quality is the key to our success. We
utilize only Dell PowerEdge Servers connected to
multiple light speed all Cisco fiber optic
backbones. Each Dell PowerEdge server is
identically configured with a
minimum of dual Intel Xeon processors with no
less than 4GB of ultra high performance Crucial RAM and
incredibly reliable Perc4 Hardware RAID systems
utilizing super fast Seagate Cheetah
SCSI drives to ensure your sites are served up
lightening fast as reliably as Old Faithful!
You'll find no pokey NAS devices shared amongst dozens
of servers or slow Active Directory authentication
processes slowing down requests due to network latency
from over burdened networks.
Everything that's required for each type of
service being provided is done right there on
its very own dedicated server.
When you need quick
support, our systems are designed for delivery.
Each server is connected to a KVM switch and
redundant bootable power distribution units so in the
unlikely event your application server needs
immediate attention, you don't have to wait for
someone to find an available crash cart, hook it
up and then finally push the button. Our engineers use
state of the art Cisco VPN Services to connect
to your server from anywhere in the world to
perform immediate maintenance including a timely
reboot if necessary.
Having application
problems? Unlike our competitors, we don't
suspend a customers service when their
applications get out of control. At
ASPwebhosting.com we have a series of "sandboxes" set up
specifically for moving errant applications and
databases that are discovered to be using
unreasonable amounts of resources and causing
performance problems for others sharing the same
services. This ensures
the reliability of those shared services while
giving the offending customer a chance to
correct the issue without incurring unreasonable
downtime.
- Customer
Service Focused.
Over the past 7
years, we have repeatedly refined our customer service by
listening to our customers and then tweaking our
customer service based upon their feedback and suggestions. Who better knows what you
want than you? Besides, who's paying the bill? We're
not going to treat you how we want to be
treated, rather our
unique philosophy is to treat each customer how they
want to be treated.
Every hosting company
provides some form of technical support, often
with certified staff. But let's cut to the
chase, most techno geeks aren't social animals.
At ASPwebhosting.Net, no only do we hire the
brightest certified engineers and developers,
but we also invest considerable resources training
our geeks so they can speak intelligently and confidently to
our customers in a language you understand...no
matter what your skill level might be! And if
you're just lucky enough to be one of those
super geeks yourself, you'll be pleasantly
surprised to discover the engineer on the other
end of the line is as smart as you!
We offer a variety of ways for you to
stay connected. Have a site down emergency? Pick
up the phone and call us any time day or night!
Have a non emergency issue that doesn't require
immediate attention, open a ticket with our
custom built online customer service system
which tracks your issue and escalates in the
unlikely event it isn't handled in two hours or
less. Need to speak with an engineer over the
telephone about a non emergency issue that is
too complex to explain via email? Open a ticket
and request call back support. We'll call you no
matter where you're located on the planet! The
call is on us and the support is free! What
could be better? Armed with our unique global IP
telephony system, wireless remote connectivity
and a plethora of "big brother" monitoring
services, you can be assured that we're watching
your services as if our business depended upon
it...because it does!.
- Expert
Technical Support.
No one in the
industry can provide more knowledgeable expert ASP.NET
support. Sure, any one can say it, but only
experience can prove it. The only way to gain
this experience is by doing it, and no
one in the industry has been doing it longer! You can't be first
in the industry and not have learned a few
things along the way.
Not only do we employ only
qualified
Microsoft Certified Systems Engineers and
Developers, we also employ a senior staff that has
more than 20 years each of IT experience providing
high level technical
and development services to well known
organizations such as NASA, IBM, Bristol Meyers
Squibb, Lockheed Martin, Unisys,
Raytheon and more...all names you know!
Some of the names
may have changed, but the recognition is still
there. Look at some of the clients we're providing ASP.NET services to
today! There's a reason these companies trust
ASPwebhosting.Net.
Hosting today's complex
distributed web applications take's more than
just network, experience, server administration
or development experience. It takes an intricate
balance of many facets of IT and software
engineering experience, something that isn't
easily gained overnight or thrown together by
savvy marketing executives with venture capital
jumping into today's heavily commoditized
hosting market.
ASPwebhosting.com is a small
group of extraordinarily talented systems
engineers and solutions developers with years of
experience developing and deploying software and
hardware solutions for our customers. You won't
find any marketing hype here like "over xx
years of combined experience". Every
engineer has more than 10 years of individual
experience in IT and development and several
boast 20+ years of experience. Anyone can read a
book or google for answers, but only experienced
engineers and developers can resolve issues and
recommend solutions quickly, when you need it
yesterday!
- Enduring
Financial Stability.
No, we're not a
publicly held company, we're not funded by
venture capital and we don't owe a nickel to any
bank or financial institution. ASPwebhosting.com
started as a of a small web development company
in 1997 to serve the needs of our customers for
whom we built distributed ASP web applications.
After trying dozens of hosts, we quickly
discovered that our in-house development servers
had better reliability and uptime than any
service provider we could find offering
Microsoft hosting. Many of those original
customers still host with us today!
ASPwebhosting.com was officially launched
to the public
in 1999
and subsequently sold to an IPO
in Dallas Texas in January of 2000,
The IPO failed during the dot com bust and
ASPwebhosting.com was returned to it's original
owner as a negotiated settlement.
With the
original capital obtained from the sale of the
company, we made a series
of self investments to build
ASPwebhosting.com. Through
careful planning, strong management, wise
investments and some luck, we have
grown small local web hosting
company into a formidable global player in
today's market...without borrowing a penny! If
there is one thing you can count on, it's our
financial security...and you can take that to
the bank!
- Proven Security.
At
ASPwebhosting.com, the security of our facility,
network, systems, employees, and most
importantly, your data, is serious business.
While some of our competitors utilize wild
marketing hype such as "Unplugged, in a Bank
Vault with a S.W.A.T. Team...Sure, your servers
MIGHT be safer there..." and "Zero Intrusion
Network", we think their foolish and only invite
trouble upon themselves.
At ASPwebhosting.com,
we believe security is a process, starting with
management and working it's way down through
your employees and to the equipment and software
that secures your network. While implementing a
combination of Microsoft, Cisco and proprietary
state-of-the-art defense systems including
firewall, intrusion detection, layer 3 switching
and IPSec software systems, our philosophy is
simple. What you know can hurt us.
Much like that which is employed throughout our Federal Government, our systems,
policies and procedures are confidential and
proprietary. We do not disclose specific
information about the makes, models, or versions
of our security systems, including the
specifics of hardware or software that drive them.
While we
will provide information about the security of
our building and do permit scheduled tours,
customers and potential customers are required
to sign a non disclosure agreement prior to
entry. In addition, each of our employees are
under a strict contract to maintain
confidentiality about systems, processes and
other proprietary methodologies! Our IP engineers and certified
software developers are trained to help
customers enhance our security by providing
evaluation and assistance regarding proper
development techniques necessary to secure even
the best enterprise class applications.
- No Nonsense
Escalation Policy.
ASPwebhosting.Net
offers the hosting industry's only no nonsense
escalation policy, catapulting you to the top
when you think you need it most! If you
feel the person you're working with isn't
getting the job done in a timely manner or to
your satisfaction, or you simply feel the need
to vent, just ask to have your issue escalated. Your issue
will be escalated to a technical manager or
higher in 30
minutes or less!
If you're still unsatisfied
with the customer service you're receiving, just
ask to speak with a company executive and
expect a response from the top brass in 24 hours or
less, or your money back! Try that with your
current hosting provider!
- When all
else fails...
You know,
sometimes things just don't work as out as
expected. Perhaps someone makes an honest
mistake, Murphy takes over, or some external
force changes your plan! It's inevitable and we
would be fools to deny it, however, the
important thing to know is when something does
go wrong, your dealing with extremely reasonable
people.
ASPwebhosting.com is a family owned business
staffed primarily of family and close family
friends, most of which have been life long
friends. Sure, we certainly understand IT
and software, but more importantly, after
decades of providing customer service, we know
people. Customers are people and people have
feelings. They have bad days and good days and
sometimes things don't quite work out as
planned.
The best part of being a customer of
ASPwebhosting.com is that you become our family
and being part of our family means gaining
instant respect. We understand you have a
business to run and you reply upon our services
to earn revenue, so if things don't go exactly
as expected, you can be confident that you have
a team of family and friends that sincerely care
about your issues.
Our promise to you is simple.
i) We will always treat you courteously and with
respect or your money back
ii) If we can't meet our commitment you don't
pay for the service
iii) If you get frustrated and want someone else
to help you, we'll make it happen
iv) If you've prepaid for service and things
don't work out, we won't keep money we haven't
earned
v) If our service is down for reasons out of our
control, we'll negotiate a reasonable discount
that makes you happy
vi) We're honest, ethical and responsible
people. We'll never lie, cheat or deceive you
under any circumstance.
By the way, did you
wonder why we chose frogs?
FAST!
RELIABLE!
ORGANIZED!
GUARANTEED!
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